Retained partnership
For businesses that want consistent growth. We act as your external marketing department, running one connected strategy across your full channel mix. Most of our clients start here and stay.
Project work
When you have a defined brief and a clear window: a product launch, a seasonal push, a new market. We scope it and deliver it.
Already have a team in-house? We work alongside them. A strategy review, channel audit, quarterly sessions to keep performance moving. You keep control and we add the strategic layer.
We learn your business properly first Before anything goes live, we run an immersion phase. We analyse your business, your audiences, your channels and your competitive landscape. You get a clear picture of where you are and what’s holding growth back.
One strategy, built around your complexity We build a single strategy across every channel relevant to your business. Expert-led, never templated. Your channel mix, your audiences, your objectives.
A specialist pod does the work We match a team to your account based on specific experience. Your pod covers strategy and delivery. You have one main contact but full visibility of everyone working on your account.
Reporting aligned to commercial outcomes You get a real-time Looker Studio dashboard and a monthly report that shows what’s working, what isn’t and what comes next. We measure against the metrics that matter to your business.
We designed a digital approach that could support property sales across the UK while maintaining visibility with buyers actively searching for new homes.
£300m
in revenue
130%
growth in buyer enquiries
£250k
monthly media budget
Beating ambitious annual recruitment targets despite increasing competition for student applications.
5,000+
additional course applications delivered YoY
13%
YoY increase in Paid Media conversions
24%
YoY increase in Google Ads conversion rate
85% of our clients stay with us long-term. Our longest relationships have run for over a decade and are still active. When the strategy is connected and the team knows your business, there’s no reason to start again with someone else.
Meet the team behind the work
We build a dedicated pod around your account: a strategy lead and channel specialists matched to your mix. Your Account Manager is your main contact. Everyone else on the pod is visible to you.
High team retention means your contacts stay consistent and understand your business properly.
We celebrate your wins, show up during the difficult moments and stay close to your business as it changes. That means face-to-face when it counts, online when it’s easier but always a team that genuinely cares how things are going.
It’s why 85% of our clients stay with us long-term. Good work compounds. So do good relationships.
Why use Loom instead of hiring in-house?
Hiring one person gives you one specialism. Loom gives you a team of senior specialists across digital strategy, paid media, SEO, content and data, all working to one strategy. For most businesses, that’s stronger and faster to results than building in-house.
Why a specialist agency rather than a full-service agency?
We’ve stayed in our lane since 2009. No web design, no PR. Just digital marketing, done properly. That focus means we’re closer to the industry and sharper on the work than agencies that do everything.
For the services we don’t offer, we can recommend trusted, specialised partner agencies. We love collaborating with other agencies and find that working in tandem with them often leads to the best results. If you’d prefer to just have contact with one agency, we can manage this relationship on your behalf.
How long do I need to commit to?
We ask for a minimum term based on your objectives. This gives us enough time to build, learn and get results. After that, it’s a rolling monthly arrangement. We don’t lock clients in. We’d rather earn your continued investment month to month.
Are there hidden costs?
No hidden costs. Our fee covers everything in scope. You’ll need to cover media spend directly with the platforms, such as Google Ads or Meta, which is billed separately from our management fee.
Who will be on my account?
Your pod is led by a strategy lead and includes the relevant channel specialists. You’ll know everyone by name and have direct visibility of the work they deliver.
How quickly will I see results?
It depends on your channels, budget and where you’re starting from. Paid media tends to move fastest. Organic channels take longer to compound. As a general rule, you’ll see meaningful movement in the first three months. We’ll be upfront about realistic timelines before we start.
We arrange a short call to understand your situation and check we’re a good fit.
Nikki (Founder) or Tommy (Head of Growth) follows up with a more in-depth conversation about your objectives and how we’d approach them.
We send a proposal with a clear scope, deliverables and costs.
You decide. No pressure, no hard sell.
Contracts are signed by both parties.
Kick-off meeting. We start learning your business properly right from the start.
Book a 30-minute call. We’ll ask about your business, your channels and your goals. You’ll get a clear steer on whether we’re the right fit and what working together could look like.
